YoCierge is an entirely new service package for law offices with 1-10 partners. Imagine it is like having a whole team to help you to focus on what you do best, representing your clients. We will provide you a U.S. based Team Assistant (YoCierge Assistant or YA) to help you with your daily tasks just as if you had an employee working for you. We will also take care of your business communication needs including phones, faxes, and emails. This is all for a fraction of what it would cost you to achieve the same. Law offices typically save over $25,000 using our services and experience an immediate boost in efficiency.
All our YAs and systems are HIPAA compliant, so you can easily use our online portal to submit your document retrieval request and your YA will follow through. You can access your documents anytime, and they are saved in our secure online vault. Our clients typically cut their document retrieval costs 15% compared to third party companies providing the same service.
Submit a new record retrieval request for your lawsuit in a matter of minutes. Use conveniently the same online portal for tracking your submissions that you already use for other YoCierge services like the Cloud PBX or YoCierge Assistant. All information is presented in an easily accessible but still secure way.
Not only our YAs are on the top of all your requests, but they post instant updates on any new developments. Has the record custodian called in with further questions about your request? Any clarification needed on the dates involved? No problem! Issues are not only resolved instantly but also relevant updates posted in our system immediately. Keeping track of pending requests has never been easier.
Discover the latest in law firm phone systems: YoCierge Cloud PBX
Presenting a polished public image is important in the competitive legal field. For small or medium sized firms and solo practitioners, a consistent, professional phone presence builds trust and with it, business. On a modest budget, law offices can implement a sophisticated business phone system with YoCierge Cloud PBX.
Installing a PBX phone system is costly, as are the monthly fees for service. Traditional business phone services need repair and maintenance, which is a hassle for a small firm. You can save yourself the trouble, cost, and space of a PBX system by adopting YoCierge Cloud PBX for your office. Voice over Internet Protocol (VoIP) technology has advanced so that you can now afford a reliable, complex phone system while staying within your budget.
YoCierge Cloud PBX is a feature-rich phone system that was designed with small law offices in mind. All the functions you want, including voicemail, are included at no extra charge. YoCierge Cloud PBX comes complete with a suite of features that make it easy to create the aura of a big law firm for a small firm price.
YoCierge Cloud PBX business phone service comes FREE for all YoCierge customers. We don’t require a time commitment, because we know that you will be thrilled with our service. Your costs will be much lower, and you will appreciate the service without all the hassles of installing hardware.
Take advantage of the unmatched features with YoCierge Cloud PBX and save your law practice money while you project a professional image to your customers. Leverage the Internet connection that you already pay for and switch your telephone service to YoCierge Cloud PBX. It just makes sense. Financial and business sense.
The next call could be your next big client. Missed calls are missed opportunities.
Your friendly, U.S. based YoCierge receptionist answers every call with your custom greeting, including late nights and weekends. Potential clients often stop their search for an attorney when they reach a live, helpful person. Did you know that 72% of callers who reach voicemail first do not leave a message? YoCierge’s virtual receptionists answer 100% of business hour calls live, ensuring you don’t miss a potential client due to a day in court!
Both new callers and your regular clients will be impressed with the professionalism of your front office. Our personable YoCierge receptionists win over new clients and keep them coming back. We offer bilingual services for your callers who are more comfortable speaking Spanish.
Courteous, professional phone contact gives callers a first-rate experience and a top-notch image of your firm. YoCierge’s legal answering service provides you with a team of model employees at a fraction of the cost—plus we are never sick, late, or on vacation! We can make outbound calls for you so you have the time to focus on growing your practice.
Your YoCierge Assistant will answer your phone no matter where you are: in a meeting, in court, or on the golf course. Using our proprietary technology, caller interactions are seamless. You are free to take meetings and travel knowing every call will be handled perfectly. You can run your business the way you want and meet all your clients’ needs.
Skilled receptionists capture the information you need and charm your clients. We pleasantly engage potential clients and gather critical information about their cases with a short intake form. We begin forming relationships with new clients and can even record calls for you, after proper automatic notice, giving you a recording and transcript of the call. All you need to run your solo, small, or mid-sized law firm is YoCierge and a cell phone!
Just like an old-time secretary, your YoCierge Assistant (YA) can sit in virtually on staff meetings, take notes, transcribe and distribute to attendees and other important parties. She can maintain and update contact databases for each lawyer, plus make sure that all necessary information is shared with clients and attorneys.
Your YA can coordinate, plan, and schedule all your professional meetings, both with clients and other lawyers. While managing your calendar, your YA can invite and correspond with attendees, making sure to notify all parties if there is a cancellation or change. Never forget a meeting or important deadline--- your YA can keep you updated on actionable items for the day or week.
Have your YA organize your travel schedule, buy your airline tickets, and book your hotel rooms. Don’t waste time researching all the options; just tell your YA your travel needs and preferences, and she will find the best options to make it all go smoothly. In addition, she can schedule your meetings, make dining reservations, and book ground transportation. Everything will be organized so that you can concentrate on your work.
Your YoCierge Assistant can manage your social media accounts, including responding to comments and tracking followers. She can initiate email blasts for marketing or a monthly newsletter. Using analytics tools, she can gather statistics on engagement and create weekly, biweekly, or monthly reports to track the effectiveness of your various social media platforms and campaigns.
Quickly respond to the high-volume of incoming emails by having your YA handle emails according to your guidelines. She will respond to customer service inquiries and non-essential emails professionally. Based on your preferences, she can send a short summary for certain emails and alerts for important ones. Keep your inbox and contacts organized so you can breathe easy.
Your YA just received a call from a potential new client? Let her do the initial research on the person to give you a better idea about the urgency of the call. As you grow, your YA can help find office space or co-working facilities in any city. If you need to recruit, she can help you scout new talent by posting job ads and scheduling interviews. Using industry and market data, she can research, analyze, and prepare reports. Working with multiple vendors, she can secure price quotes for all projects and events.
Keep your cash flow moving: your YA can create and send invoices, process payments, and maintain your accounting records. She can stay on top of expense reporting, collecting and categorizing receipts, tracking mileage, and any miscellaneous employee expenses. Using your parameters, your YA can research and purchase the best priced supplies for your office.
Emails, Domain names and Likes
Our in house IT experts are at your disposal for tasks like G-Suite setup, domain name registration and even webpage hosting. It's all included in your YoCierge package, your company only pays for third party costs. Need advice on setting up a CRM system? No problem, we can do that for you as well.
Additional government and third party fees may apply.
YoCierge is a business concierge service for law offices provided by YoCierge LLC.
308 W. Lancaster Ave. Wayne, PA-19087
Tel: 855-YOCIERG (855-962-4374) Fax: 215.621.8350