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Privacy Policy

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Privacy Policy

Privacy Policy

Last updated: January 20, 2024.

YoCierge Inc. ("us," "we," or "our") operates the https://yocierge.com/ website (the "Service").

This Privacy Policy, in conjunction with the Company's Terms and Conditions (https://yocierge.com/terms_and_conditions/) ("Terms and Conditions"), informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service. Additionally, unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. IF YOU DO NOT AGREE TO ABIDE BY THE DATA PRACTICES DESCRIBED IN THIS PRIVACY POLICY OR TO THE TERMS SPECIFIED IN THE TERMS AND CONDITIONS, THEN PLEASE CLOSE YOUR BROWSER IMMEDIATELY AND DO NOT USE OR ACCESS THE SERVICE.

Information Collection and Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, and postal address ("Personal Information").

We collect this information for the purpose of providing the Service, identifying and communicating with you, responding to your requests/inquiries, servicing your purchase orders, and improving our services.

Log Data

We may also collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

In addition, we may use third party services—such as Google Analytics—that collect, monitor, and analyze this type of information in order to increase our Service's functionality. These third-party service providers have their own privacy policies addressing how they use such information, and it is recommended that you visit their respective sites and privacy policies for additional and specific information regarding their data collection practices.

Cookies

"Cookies" are small files which are stored on a user's computer; they are tied to the virtual information about the user, and they may include an anonymous, unique modifier. Cookies are sent to your browser from a website and transferred to your device. We use cookies to collect information in order to improve our services for you.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The 'Help' feature on most browsers provides information on how to accept cookies, disable cookies, or to notify you when receiving a new cookie.

If you do not accept cookies, you may not be able to use some features of our Service; accordingly, we recommend that you leave them turned on.

Do Not Track Disclosure

We do support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Service Providers

We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services, and/or to assist us in analyzing how our Service is used.

These third parties have limited access to your Personal Information for the purpose of performing specific tasks on our behalf, and they are further obligated not to disclose or use your information for any other purpose.

Compliance with Laws

We will disclose your Personal Information where required to do so by law, subpoena, or if we believe that such action is necessary to comply with the law, the reasonable requests of law enforcement, or to protect the security or integrity of our Service.

Security

The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store in order to protect it from unauthorized access, destruction, use, modification, or disclosure.

However, please be aware that no method of transmission over the internet, or method of electronic storage, is 100% secure, and we are unable to guarantee the absolute security of the Personal Information we have collected from you.

Children's Privacy

Only persons age 18 or older have permission to access our Service. Our Service does not address anyone under the age of 13 ("Children"). By using the Service, you represent that you have the legal capacity to be bound by the Company’s Privacy Policy and Terms and Conditions.

We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us at legal@yocierge.com. If we become aware that we have collected Personal Information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.

YoCierge Patient Facing Record Retrieval App

In addition to, or as part of, the Service, you may use the "YoCierge Patient Facing Record Retrieval App" ("the App"). Your use of the app is strictly governed by the Company's Terms and Conditions (https://yocierge.com/terms_and_conditions), and the data practices therein are in accordance with both the provisions herein and the below.

Specifically, in the App, the Company shall store your data on servers in the United States. The only people to have access to your data will be Company staff and people/groups that you so designate. You may authorize access and sharing of your information with third-party entities, and you, generally, will not be notified of third-party access. The App does allow you to obtain a complete record of who has accessed data about you, however.

The Company allows you to obtain a complete record of the data that it has collected from you in the App, and the Company further allows you to delete all of the data that we/the App has collected from you. The App itself further allows you to delete the data that you have stored there, and the App does NOT retain your data after you have deleted the App and closed your account. Alternatively, the App shall store your data for seven (7) years from the date of retrieval, unless otherwise instructed by you.

Changes to This Privacy Policy

This Privacy Policy is effective as of January 20, 2024, and will remain in effect except with respect to any changes to its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.